REFUND POLICY
This Refund Policy describes KL Works Sdn Bhd policies and procedures on refund of money paid for products purchased or services rendered to You.
Interpretation and Definitions
Interpretation
The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
Definitions
For the purposes of this Refund Policy:
- Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to KL Works Sdn Bhd, 113A, Block A, Kelana Business Centre, 97 Jalan SS7/2 Kelana Jaya, 47301 Petaling Jaya, Selangor, Malaysia or its associates.
- Country refers to: Malaysia
- Service refers to the Website.
- Products refers any products available for purchase at the Website.
- Tickets refers any tickets for events, games, concerts, track events or any such applicable situation where tickets are available for purchase at the Website.
- Passes refers any tickets for events, games, concerts, track events or any such applicable situation where tickets are available for purchase at the Website.
- Website refers to Malaysia Automotive & Lifestyle Festival 22025, accessible from https://malf.my
- You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
Acknowledgment
By proceeding to use the Service, You acknowledge that you have read and understood this Refund Policy and you agree to the terms set out in this Refund Policy.
Refunds
No refunds would be provided for any transactions unless the transaction exceeded the maximum capacity allowed for the event.
Transfers
Tickets or Products sold are not transferable to another person.
Exchange of tickets
Tickets or Products sold are not exchangeable for another ticket/product or ticket/product category.
Event cancellation
If an event is cancelled, refunds would be subjective to the terms and conditions for the specific event and on the event organisers discretion.
Contact us
If you have any questions about this Refund Policy, You can contact us:
- By email: enquiry@malf.my
